Clean the rubber paper-feed and pick rollers Press the Power button to turn off the product. HP encountered an error while trying to scan your product. If you are using letter or A4 paper or smaller, make sure the tray extender is open all the way. If you find obstructions in the paper path, skip to the section on cleaning the rollers. There is also a special high resolution mode where the image is rendered in dpi and interpolated to x dpi by the hardware, without paper detection, intended for photo paper only. How does HP install software and gather data? Remove selected files Download files.

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Make sure that the rollers on the rear access door are clean and in good condition. Warranty removed from product: Select from the products you own.

HP Photosmart C All-in-One Printer series User Guides | HP® Customer Support

Copy specifications Digital image processing. Javascript is disabled in this browser.

Javascript is disabled in this browser. I don’t see my operating system. If this roller is not clean, the issue will likely continue.

HP Customer Support – Software and Driver Downloads

If the document does not printcontinue with the next solution. How does HP install software and gather data?


Be careful not to push the paper in too far, which can cause hpphootosmart jams. Any warranty support needed would be completed by the third party that sold the product.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Windows and Windows XP: Please try again shortly.

This page requires Javascript. Is my Windows version bit or bit? This page requires Javascript. Use only good quality paper that meets product specifications. The Print window opens.

So when Ghostscript with the HPLIP driver only renders the image with or dpi, higher resolutions are used for the internal dithering. If the document printsthe issue is resolved, and there is no need to continue troubleshooting.

Choose ‘Refresh’ to update the list. Hpphotosmarf the roller thoroughly all the way around. Comments Duplex unit optional, connection via USB The best printout quality you will get with the HPLIP driver, provided by HP compatible to the HP DeskJet Cespecially the dpi high resolution mode gives excellent photo quality the rendered bitmap is x dpi, but the printer hardware does an interpolation then and prints with the printer’s highest resolution.

Hewlett-Packard this printer’s manufacturer License: When the issue is resolved, you can resume loading paper according to the paper tray capacity specifications for your product.

Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following:. Contact HP Support to schedule a repair or replacement. If you are using letter or A4 paper or smaller, make sure the tray extender is open all the way. With the product turned c420disconnect the power cord from the rear of the product. Check the condition of the paper, and then reload it Paper feed issues might result from dusty, torn, wrinkled, wet, or folded paper in the tray.


You need to use 10 to 25 sheets of paper only for purposes hpphotosmxrt these troubleshooting steps. Slide the left side of the rear access door into place, and then gently push the door in until the door hpphofosmart or snaps into place.

A modern MHz bit x86 or bit x64 processor 1 GHz or higher recommended. If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.

See the instructions that came with your memory card for more information.