Solution and Diagnostic Data Collection. This product was sold by a reseller. Hello and welcome to Apple Support Communities, Akeen1. Please use the product number and serial numbers of the new product to validate warranty status. Please make a different selection, or visit the product homepage. Unable to determine warranty status.

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HP Customer Support – Software and Driver Downloads

Reply I have this question too I have this question too Me too Me too. Sorry this didn’t help.

Message 1 of 3. Any warranty support needed would be completed by the third party that sold the product.

windows 10 scan and fax doesn’t work

Product scanjer by third party: On advise from an earlier post I installed HP Easy scan but that’s the only one available in applications. If I understand your post correctly, you’re trying to scan to your MacBook Pro wirelessly.

Simply saying that it didn’t work, especially when responding to an old post, doesn’t help. The serial number provided does not match the previously selected product.


How satisfied are you with this response? Or, view all available drivers for your product below. May 25, This site in other languages x. Why can’t you use the scanning software that came with the printer or a fresh installation of it? This product was sold by scqnner third party.

Why won’t my HP Officejet wireless s… – Apple Community

Select from the products you own. First, thank you for your response, but no, this didn’t help because I can’t download OS Sierra as my Macbook Pro is a 15 inch mid Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

How satisfied are you with this reply? There is an error that comes up saying the HP imaging device can not be found. Product has been exchanged: Please return to the product information page and verify the numbers provided or try again later.

Product sold without warranty: Tell us about your experience with our site. I’m happy to help. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve sanner products, solutions, services, and your experience as our customer.


HP Officejet Wireless All-in-One Printer – Gn – Driver Downloads | HP® Customer Support

Warranty withdrawn refurbished product: Please revert if the scanner does not work. Did you go to the HP support page for the device and download the drivers from there? Remove and re-add the printer. Thanks for your feedback, it helps us improve the site. In reply to JimWynne’s post on October 6, Turn off the printer.

Thanks for marking this as the answer. Jessen P Replied on July 8,